Industry Leader Interview with Tim Mawhinney
Earlier this year, Blue Cross Life was ranked Canada’s Most Respected Life Insurance Company by over 4,200 Canadians coast-to-coast, topping a list of 26 national insurance providers. Displacing Sun Life Financial nationally, we asked Tim Mawhinney, President and CEO of [...]
The Bank of Goodwill
Be honest. Be respectful. Keep your word. Stand behind your promises. Out-of-the-blue critical events and issues can be upon you. Within a day, Rogers had every regulatory and business-eye on it when our national communications and commerce came to a [...]
Reputation matters, especially now.
27 companies to note in 8 Industry Sectors. Airline delays, telecom blackouts, food and energy cost escalations, are just a few of the things that have affected various consumer-citizen sectors and put their corporate inhabitants under the microscope nowadays. And [...]
Treating Customers with Respect
6 Win-Win Reminders to Keep Close by. I keep a 2017 list of 6 Ways to Respect your Customers, written by Denyse, Drummond-Dunn, (Business2community.com) pinned visibly near my desk. I refer to this list almost daily as I interact [...]
Corporate Respect Leaders 2020-2022
Current Examples for Developing Managers. My February 2022 blog talked about the character-trait of respect being a differentiating attribute our of country, and the need to bring respect/respectful-behaviour more into our active conversations. Our businesses and institutions are perfect places [...]
Respect in a crisis – A win or lose game with little in between
In a crisis situation everything moves fast, exponentially fast. The challenge is to get your message out early, factually and believably to your employees, shareholders and stakeholders – in part, to shut down and better manage the rumour mill fed [...]